FAQs
Everything you need to know about using Sendd to dictate, refine, and send polished emails.
General Questions
What is Sendd?
Sendd is an AI-powered Chrome extension that helps you turn spoken email dictation into polished, professional email body text inside Gmail and Outlook. You click the Sendd logo button in a compose or reply window, speak naturally, and see the live transcription appear directly in the email body. When you click the button again, Sendd polishes that just-recorded transcription in the same place.
How does Sendd work?
Sendd works as a simple toggle inside Gmail and Outlook:
1. Click the Sendd logo button to start recording. 2. Speak your email. The real-time transcription appears directly in the email body. 3. Click the Sendd logo button again to stop recording. 4. Sendd converts that just-recorded transcription into polished email body text in the same place.
You can speak the message and include cleanup instructions such as "remove that last part" or "turn these next three points into bullets."
Sendd can:
- Remove instructions meant for the assistant, so they do not appear in the email.
- Remove filler words, repetition, and self-corrections.
- Apply explicit removal or rewrite requests.
- Structure the email into clear paragraphs or bullet points.
- Convert spoken numbers, times, and dates into standard written form.
- Correct likely transcription errors, with uncertain potential corrections highlighted in red where needed.
- Avoid adding subject lines unless you ask for one.
What makes Sendd different from other AI email tools?
Sendd works inside the tools you already use: Gmail and Outlook. Instead of moving text into a separate AI chat, you dictate where you are already writing, watch the transcription appear in the email body, and then let Sendd polish that transcription in place.
Where does the transcription appear?
The live transcription appears directly in the Gmail or Outlook email body. By default, it starts at the beginning of the email. If you want the transcription to appear somewhere specific, you can click that location before starting.
When you stop recording, Sendd converts that just-recorded transcription into polished email body text in the same location. It is not a separate chat, sidebar, or document editor flow.
What happens if I press the Sendd logo button again?
Pressing the Sendd logo button starts recording. Pressing it again stops recording and polishes the transcription you just made.
If you press the Sendd logo button again later, it starts a new recording in the email body.
Does a new recording use previous Sendd transcriptions as context?
No. Each recording starts fresh. Sendd does not use earlier Sendd transcriptions, earlier recording sessions, or the wider email thread as context for a new recording.
Who is Sendd for?
Sendd is built for busy professionals who can explain an email faster than they can type and polish it. Typical users include:
- Sales teams writing follow-ups after calls.
- Consultants and project managers creating client recaps.
- Recruiters and HR professionals sending candidate updates.
- Lawyers, accountants, and advisors drafting client emails.
- Marketers and product managers communicating with stakeholders.
- Customer success teams crafting polished responses.
- Non-native English speakers who want clearer professional emails.
If you talk through your work more easily than you write, Sendd is made for you.
What problems does Sendd solve?
Sendd helps reduce the friction between knowing what you want to say and turning it into a well-written email. It helps professionals who:
- Spend too much time drafting long emails.
- Struggle to turn rough thoughts into clear wording.
- Prefer speaking over typing.
- Want to avoid endless edits and rewrites.
- Need a voice-to-email tool inside Gmail or Outlook.
With Sendd, you can focus on the message and let the extension handle cleanup and structure before you review the result.
Features and Functionality
Does Sendd transcribe speech in real time?
Yes. Sendd offers real-time transcription so you can see your words appear live in the email body as you speak.
Can Sendd adjust the tone or style of the email?
Tone options are part of the paid subscription benefits. Choose the tone before you start recording. Sendd does not regenerate an already-polished email in a different tone, so if you want a different tone, set it before a new recording.
Can I correct or guide Sendd while dictating?
Yes. Sendd is designed for natural spoken email dictation. During a recording, you can say things like "actually, make that tomorrow at 3:00 PM," "remove that sentence," or "put the next items into bullets," and Sendd uses those instructions when polishing that recording.
Will assistant instructions appear in the final email?
No. Instructions meant for Sendd should be removed from the final email body. For example, if you say "delete the part about pricing," that instruction guides the draft; it is not intended to appear in the email itself.
Does Sendd add a subject line?
No, not by default. Sendd outputs the cleaned-up email body text. It should only add a subject line if you explicitly ask for one while dictating.
What happens if I only dictate a very short message?
If your dictation is very short, Sendd is likely to leave it close to the original wording rather than over-editing it. The extension is most useful for longer or more detailed emails where cleanup, structure, and polish make a meaningful difference.
How does Sendd handle transcription errors?
Sendd can correct likely transcription errors where the intended wording is clear. If a correction is uncertain, the product may highlight the possible correction in red so you can review it before sending.
Does Sendd integrate with Gmail and Outlook?
Yes. Sendd integrates directly into Gmail and Microsoft Outlook through a Chrome extension, so you can create AI-generated email body text within the platforms you already use.
Is Sendd secure?
Sendd is developed with privacy and data protection in mind. Voice and text data are processed to provide the service, and users should always review AI-generated emails before sending.
What kind of AI does Sendd use?
Sendd uses speech recognition and large language model technology to turn spoken email dictation into polished email body text while respecting instructions, corrections, and formatting requests.
Use Cases
How can Sendd help me if I work in sales or client relations?
Sales professionals can use Sendd to dictate follow-ups after calls directly in Gmail or Outlook. Click the Sendd logo button in the reply, mention the client context, next steps, and anything to remove or rephrase, then click again to polish that transcription in place before reviewing and sending.
Can Sendd help non-native English speakers?
Yes. Sendd helps non-native English speakers dictate naturally and turn spoken thoughts into clearer, more fluent professional email drafts.
Can Sendd help me write long-form or detailed emails?
Yes. Sendd can turn a detailed spoken brief into a structured professional email draft, including paragraphs, bullets, and numbered steps where appropriate. It should not invent details that you did not provide or clearly imply.
Setup and Pricing
How do I install Sendd?
You can install Sendd directly from the Chrome Web Store. Once installed, it integrates into Gmail and Outlook.
Do I need any special setup or software?
No additional software is required. If you use Chrome with Gmail or Outlook, you are ready to go.
How much does Sendd cost?
Sendd has a free tier with up to 15 minutes of audio dictation per month. The Pro tier is currently £8 GBP per month and includes tone options that you choose before recording.
Performance and Productivity
Can Sendd help me save time on emails?
Sendd is designed to help professionals save time by turning spoken email briefs into ready-to-review drafts. It can reduce the manual writing, editing, and formatting needed for everyday email.
What kind of emails can I create with Sendd?
You can use Sendd for:
- Client follow-ups.
- Meeting recaps.
- Status updates.
- Sales pitches and proposals.
- Support responses.
- Candidate communications.
- General business correspondence.
Basically, if you can dictate a detailed enough email and the cleanup instructions it needs, Sendd can help turn that recording into polished email body text in Gmail or Outlook. The longer and more detailed the draft, the more useful the polish tends to be.
Does Sendd send emails automatically?
No. Sendd helps draft the email text. You remain responsible for reviewing, editing if needed, and sending the final email yourself.
How does Sendd improve focus and reduce context switching?
Sendd is built to help professionals stay in their flow by reducing the mental load of switching between speaking, thinking, typing, and editing. Instead of stopping to craft every sentence manually, you can dictate directly where you are writing and review the polished result in place.
Technical and Support
Does Sendd require an internet connection?
Yes. Because Sendd uses speech-to-text and cloud-based AI generation, an active internet connection is required.
What languages does Sendd support?
Sendd currently supports English transcription and email generation, with plans to expand multilingual support later.
How do I contact Sendd support?
You can reach the Sendd team at [email protected] or through the in-extension feedback option.
Turn spoken thoughts into polished emails.
Install Sendd in Chrome and draft professional Gmail or Outlook emails by speaking naturally.