Sendd Add to Chrome
Add to Chrome

Privacy Policy

Effective Date: May 2025

Welcome to Sendd, a product operated by Neuristics Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use the Sendd Chrome extension and related services.

1. Who We Are

2. What We Collect

We collect and process Google account information such as name, email, and profile image via Google OAuth, usage analytics via PostHog, and billing information through Stripe. We do not store dictated speech, transcribed email content, or payment card information.

We do not access or store the content of your Gmail inbox.

3. How We Use Your Data

We use your data to authenticate your account, generate and insert professional emails from your voice input, deliver and improve the product, process payments, provide support, and respond to inquiries.

4. How Your Data Is Processed

These services only process your data to help us deliver Sendd, under confidentiality and data protection terms.

5. Data Storage and Retention

We store your account information, such as name, email, and plan status, for up to 1 year after your last activity or account deletion. We do not store any voice recordings or email content. You can delete your account by contacting [email protected].

6. Your Rights

If you are in the UK or EEA, you have rights to access, correct, delete, restrict, object to processing, and request portability of your personal data. To exercise these rights, email [email protected].

7. Children's Privacy

Sendd is not intended for use by anyone under the age of 16 where applicable by law. We do not knowingly collect data from children.

8. Data Security

We take privacy seriously and implement appropriate security measures, including encryption, access controls, and limited retention periods.

9. AI Disclaimer

Emails generated by Sendd use artificial intelligence and may not always be accurate. You are responsible for reviewing and approving the final content before sending.

10. Account Termination

We may suspend or terminate accounts that abuse the service, violate our terms, or attempt to misuse AI for harmful or deceptive purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or within the app.

12. Questions or Concerns?

Email [email protected] with any privacy-related inquiries.